After purchasing a domain name, you will receive a confirmation email with a link to download your logo assets and invoice. You will also be asked to provide the name of your preferred registrar, where the domain name will be transferred.

Upon receiving this information, we will unlock the domain name and prepare it for transfer. You will receive an email with the next steps, which may vary depending on your registrar.

To ensure a smooth and quick transfer process, we recommend transferring your domain name to the same registrar it is currently with. In this case, the transfer should take less than a day. If you choose to transfer to a different registrar, it may take up to 5 days.

Your payment is securely held in our payment agteway trust account until the purchased domain name is transferred to you. If the transfer cannot be completed, your funds are guaranteed to be returned.

Dotju uses Stripe and SSL encryption to protect your personal and payment information.

Yes, many of our domain names are listed on third-party marketplaces such as GoDaddy and Dan.com, where you can make a direct purchase. Please note that any offers or discounts available on our website may not be applicable to purchases made through a third-party marketplace.